If you’re not totally satisfied with any part of your purchase for any reason at all, please email us at support@mokobara.com, and we'll do whatever it takes to make things right.

The 30 day trial

We want you to love your Mokobara as much as we do. So, get yours and put it to the test. The magic really lies in the experience :)

If you’re still not sure it fits into your life, send it back for a full refund or exchange it with another Mokobara.

Please note: The 30-day trial with exchange is only available for purchases made on www.mokobara.com. Exchange does not apply to purchases from our physical retail stores or other e-commerce platforms.

Depending on the payment method and bank policies, we will take up to 10 working days to credit the refund to your account. 

In case it is taking longer than 10 working days, please drop an email to support@mokobara.com, and we will fix it as soon as possible. 
Please note that returns will be accepted only with the original packaging along with the invoice copy you received at the time of order placement.

Please note: Our 30-day trial excludes: Personalised Products, Packing Cubes, Travel Pillow, Take-out Lunch Bag, Moko Pin, Iconic Luggage Cover, Wallets, and purchases from quick commerce (Blinkit, Zepto), multi-brand outlets (Relay, Shoppers Stop) or via B2B orders.