If you’re not totally satisfied with any part of your purchase for any reason at all, please email us at hello@mokobara.com and we'll do whatever it takes to make things right.



For all products: we offer a 30-day trial (except personalized products)

Put this piece to the test on your next trip and make sure it’s right for you—We know you’ll love it, but if you don’t, just send it back for a full refund, or exchange it for any other Mokobara product.
30 Days Trial, returns, or exchanges are not applicable on personalized/engraved products as they are made to order.
To start a return, visit https://mokobara.com/apps/return_prime

Please note that return will be accepted only with the original packaging. 


Refund Process:

Depending on the mode of payment and bank policies we will take 10 to 12  working days to credit the refund money to your account. 
In case it is taking longer than 10 to 12 working days , please drop an email to hello@mokobara.com and we will fix it as soon as possible.
Please note that return will be accepted only with the original packaging along with the invoice copy you received at the time of order placement.
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