Questions?

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Frequently Asked Questions

Shipping

Where does Mokobara ship ?
How much does shipping cost ?
When exactly will I receive my order ?
What if i want express shipping ?

30 day free-trial and returns

Your 30 day risk free trial and return policy sounds like a great deal , can I learn more about it ?
Ok so you're saying there is no catch to your 30 day risk free trial ?
Can I return my luggage if it has just got scratches ?
Can I exchange my current luggage for a different luggage during the trial period ?
How do I make a return?
Can I cancel or change an order after I've placed it?

Payment & Pricing

What payment methods do you accept ?
Can i pay COD (Cash on Delivery) ?
Money got deducted from my card/account but the order was not confirmed. Can you please help ?
Can I exchange my current luggage for a different luggage during the trial period ?
Incase of return when can I expect my refund back ?
Why does Mokobara luggage costs less than other premium brands ?

Product

Where can i buy Mokobara luggage?
What is the weight of the Mokobara luggage ?
How much i can pack in my Mokobara luggage ?
Will my Cabin Luggage fit on an airplane ?
But the Mokobara Cabin luggage looks bigger than the other Cabin luggage available in the market ?
Does the Cabin Luggage come with power bank ?
Can i fly with the powerbank/battery inside my luggage ?
What is the material used in your luggage ?
Is your luggage waterproof ?
Is your laundry bag waterproof ?

Warranty

Do your luggage have a warranty ?